Faqs
Frequently Asked Questions
We provide comprehensive NDIS Plan Management Services, ensuring your providers are paid promptly, your budget is effectively managed, and you are supported throughout your NDIS journey with regular communication, plan understanding assistance, and continuous feedback incorporation.
You can send your authorised/signed invoices via email to [email protected] or post them to PO Box 79, Sanctuary Point, NSW 2540.
We process your authorised/signed invoices within 2 business working days, ensuring your providers are paid efficiently and promptly.
Absolutely! We provide monthly
updates via email or post, offering a clear overview of your budget, how your funding is being
utilised, and progress on your plan.
Our plan management services are funded by the NDIS, meaning there are no out-of-pocket expenses for you. We discuss and establish a contact plan during our initial setup process, ensuring clarity and transparency from
Simply get in touch with us to begin the initial setup process, where we’ll discuss and establish your individual support
method and contact plan, ensuring our services are tailored to your unique needs and journey.
Absolutely! Your feedback is invaluable, shaping our services and approach. We’re here to listen, adapt, and ensure your journey is as empowering and supportive as possible.
Our service is deeply rooted in genuine care, expertise, and a commitment to seeing you actively involved in your community. We’re not just managing your plan; we’re your partners in navigating your NDIS journey, ensuring it’s crafted with, by, and for you.
With over 40 years of client-facing experience and a robust ethical framework, we ensure your plan is managed with expertise, transparency, and a deep understanding of your unique needs, aspirations, and community involvement.
Yes, you have the freedom to change your plan management services. We’re here to support you, and if for any reason you wish to explore different services, we’ll assist in making the transition as smooth as possible.
Job Process
Your Journey with Australian Plan Management Services: A Step-by-Step Guide Navigating your NDIS plan can be a seamless, stress-free journey when you’re with Australian Plan Management Services. Here’s a step-by-step guide to our process, from our initial meeting through to managing your plan:
1. Initial Meeting: Tailoring Your Support Method
● What to Expect: We’ll create a contact plan that’s convenient and suits your lifestyle, ensuring our support is always accessible and tailored to you.
2. Sending Your Invoices: Choose Your Preferred Method
● Option B: Post: Mail your authorised/signed invoices to PO Box 79, Sanctuary Point, NSW 2540.
● Note: Choose the method that’s most convenient for you, ensuring your invoices are processed in a timely manner.
3. Invoice Processing: Swift and Efficient
4. Provider Payment: Timely and Reliable
● What to Expect: Your providers will receive payment promptly following the processing of each invoice.
5. Monthly Updates: Transparency and Clarity
● Budget Update: Receive an update on your planned budget, ensuring transparency and clarity on how your plan is progressing.
Have More Questions?
We’re here to ensure your path is navigated with clarity and confidence. If you have more
questions or need further assistance, please contact us. Your journey, your questions, and your
future are important to us, and we’re here to navigate it with you, every step of the way.
